RightNow Communications Reporting Features

Reporting Features Available To You Now

Did You Know? The RightNow Communications Suite of Reporting Tools Includes:

Online Access – Log in 24/7 to review your campaign.

iOS App – Apple users can load our Reporting App on their iPhone, iPad, or iTouch and receive key metrics in real time.

Social Media Stats – Visitor and conversion tracking and statistics from your FaceBook, Twitter, and YouTube accounts.

Email Campaign Integration – Select email systems can deliver mailing results directly to our reporting system such as delivery rates, open rates, and click-thrus.

Media Monitoring – Our clipping and alert service can watch for online mentions of your business or domain name and collect them in an easy to read report.

Competition Spy – Automatically keep an eye on key competitors.

International Results – The search engines serve different results in each part of the world. If your product or service targets foreign soil we can report on specific regional results.

History – A complete progress and results history for each search term is available online.

BaseCamp Integration – The popular project management tool BaseCamp is now an integrated piece of the reporting pie